barongPrivacy Policy
This page describes what we collect when you use barong and how we keep that data protected. We take your privacy seriously. Our barong platform operates live-dealer tables, sportsbook markets, slot games, and esports coverage—all of which require account information, payment details, and device data to function securely. This policy explains what we collect, how we use it, who we share it with, and what rights you have.
Our approach is straightforward: we collect only data necessary to operate barong, comply with anti-fraud regulations, and support your account. We do not sell your personal information to third parties for marketing. We use encryption, secure servers, and standard industry practices to protect your data. If you access barong from Jakarta, Surabaya, Bandung, Medan, or Semarang—or from anywhere our services are legally available—this policy applies to your interaction with us.
Read the sections below to understand our data practices, your rights, and how to contact us if you have questions about your privacy on barong.
What data we collect on barong
When you register for barong, we collect your email address, a password you create, and a username. During account verification (KYC), we ask for your full name, date of birth, phone number, and a photo ID. We also request proof of residence (a utility bill or bank statement). This information is necessary to comply with anti-money-laundering regulations and to prevent fraud.
When you deposit funds on barong, we collect payment details depending on your chosen method. If you use DANA, e-wallet, mobile banking, local payment, or online payment, our barong platform receives confirmation that the transaction occurred but does not store your e-wallet login credentials. If you transfer funds from e-wallet, mobile banking, local payment, or online payment, we record the transfer reference and your bank account holder name (as provided by your bank). We do not store full banking credentials; your bank handles those securely.
We also collect device and usage data. When you access barong via Android, iOS, or web browser, we log your IP address, browser type, operating system, and approximate geographic location (derived from IP). We track which games you view, which tables you join, and the time you spend on barong. We use cookies and similar tracking technologies to understand how you navigate our platform and to maintain your session.
For live-dealer games (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), we record your table interactions—the bets you place, the outcomes, and the time stamps. This data is necessary to settle accounts fairly and to detect irregular patterns that might indicate account compromise or fraud.
We do not store full payment card details on barong
If you deposit via credit or debit card, payment processing is handled by a third-party payment gateway. barong never sees or stores your full card number; our payment partner handles that securely.
How we use your data on barong
We use your data for several purposes. First, we use it to operate barong—to create and manage your account, process deposits and withdrawals, settle bets, and deliver the games and sportsbook markets you access. Second, we use it for compliance and fraud prevention. We analyze patterns to detect unusual activity (such as multiple rapid withdrawals or access from new locations) and may request additional verification if we suspect account compromise.
Third, we use your data to improve barong. We analyze how players engage with live-dealer tables, Liga 1 markets, Mobile Legends esports, and slot games to optimize our user interface and content offerings. We track which payment methods are most popular (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or bank transfer) so we can maintain reliable processing.
Fourth, we use your data for communications. We send emails about account status, deposit confirmations, withdrawal updates, and service changes. We do not send marketing emails unless you opt in. We may also contact you if we detect suspicious activity or need to verify your identity.
Who we share your data with
barong works with third-party service providers to operate securely. Our payment processor handles all deposit and withdrawal transactions. Our email service sends transactional messages. Our analytics provider helps us understand how the platform is used. Our hosting provider stores our servers and databases.
These third parties are contractually obligated to protect your data and to use it only for the services they provide to barong. We do not sell your personal information to marketers, data brokers, or other third parties for profit. We may disclose your data if required by law (such as a court order or regulatory request) or to comply with anti-money-laundering regulations.
Some of our servers and third-party processors may sit outside your jurisdiction (Indonesia). By using barong, you consent to your data being processed and stored internationally. We use encryption and security measures to protect your data during transfer and storage.
Your rights on barong
You have the right to access your personal data on barong. Log into your account and navigate to Settings to view your profile information, email, and phone number. You can request a copy of all data we hold about you by contacting our support team via the help section in your account dashboard.
You have the right to request corrections if your data is inaccurate. You can update your email, phone number, and address directly in Settings. If we hold data that needs correction (such as your name or identity document type), contact our support team and we will make the change.
You have the right to request deletion of your account and associated data. This is irreversible and will prevent you from accessing barong. If you request deletion, we will remove your account after settling any outstanding balances or pending bets. We may retain some data for compliance purposes (anti-fraud records may be kept for a limited time after account closure).
You have the right to object to how we use your data. If we track your behavior for analytics purposes and you object, we can disable analytics tracking for your account. This may limit our ability to personalize your barong experience but will not prevent core platform functions.
Cookies and tracking on barong
barong uses cookies to maintain your login session and to remember your preferences (such as language and theme). These are essential for the platform to function. We also use cookies for analytics—to track which pages you visit, how long you stay, and which games or markets you interact with. This helps us understand user behavior and improve barong.
You can disable cookies in your browser settings, but this may prevent barong from functioning correctly. We do not use cookies to track you across other websites; our tracking is limited to barong itself.
We use similar tracking technologies (like pixel tags and local storage) for the same purposes as cookies. If you want to opt out of analytics tracking on barong, contact our support team and we can disable these features for your account.
How long we keep your data
We keep your account data (email, name, phone) for as long as your account is active. If you close your account, we delete most personal data within a few weeks, except for data needed for compliance or to settle disputes.
Transaction records (deposits, withdrawals, bets, and game outcomes) are kept for at least seven years to comply with financial reporting and anti-fraud regulations. Payment records are also retained for dispute resolution and tax purposes.
Analytics data (which pages you visited, how long you stayed) is typically deleted after one year, though we may retain aggregated trends (such as "non-specific info of barong players access live-dealer games") indefinitely.
How we protect your data on barong
We use industry-standard encryption (HTTPS/TLS) to protect data in transit between your device and barong's servers. Your password is hashed (not stored in plain text), so even our staff cannot read it. Sensitive data like identity documents and payment details are encrypted at rest.
Our servers are hosted on secure infrastructure with firewall protection and regular security audits. We limit access to personal data to barong employees who need it to perform their jobs. We conduct background checks on staff and require them to sign confidentiality agreements.
While we implement strong security measures, no system is non-specific info secure. If you suspect your barong account has been compromised, change your password immediately and contact our support team. We will investigate and help secure your account.
Changes to this privacy policy
We may update this privacy policy as barong evolves or as regulations change. We will notify you of material changes by posting the updated policy on this page and sending an email to your barong account address. Continued use of barong after changes are posted constitutes your acceptance of the updated policy.
If you disagree with our privacy practices, you have the right to close your barong account and cease using our services. Services on barong are available only where local law permits. Users are responsible for verifying that their access to and use of barong comply with their own jurisdiction's regulations.
Contact us about privacy
If you have questions about this privacy policy or how we handle your data on barong, contact our support team via the help section in your account dashboard. We respond in English and Indonesian during standard business hours. You can also reach us through the support channels listed in our FAQ page.